Our dedicated team is committed to making every appointment inviting and comfortable. The greatest compliment to our excellent staff is the retention of our patients. Our patients have returned with their own children, and in some cases grandchildren!
Front Desk Team:
Ally: Patient Coordinator
Ally will greet you when you enter and make sure your visit is nothing short of excellent. Ally handles scheduling, payments, manages the practice social media accounts, and marketing. Leave it to Ally to find the most interesting facts to post on our wall. Ally has a Bachelor’s in HR, but is working towards her MBA with a focus in Healthcare Administration. She enjoys spending time with her daughter, tacos, as well as designing her next intricately elaborate tattoo!
Laura: Financial Coordinator
Laura leads the task of generating treatment contracts as well as looking up insurance benefits and establishing payment methods. As we PARTICIPATE with many insurance companies, Laura has a wealth of knowledge and experience in navigating the insurance companies to ensure you will receive your full benefit. If you have a question about your benefit, Laura will know more than your insurance company! Aside from battling with the insurance companies, Laura enjoys spending time with her husband as well as her kids, coffee, her BIG Italian family, and Sci Fi movies!
Casey: Orthodontic Technician
Casey works in the clinic and she enjoys placing braces as well as adjustment appointments. Casey has a wealth of experience in orthodontic assisting and she can make any appointment feel like a breeze, no matter how difficult the procedure. She has worked with Dr. Olson for over 5 years, and has defended the Steelers over the Ravens the entire time! Casey enjoys, tacos, cats, the Steelers (of course), and polishing her shiny red Beamer!
Cindy: Orthodontic Technician
Cindy works in the clinic and she is dedicated to making your treatment smooth and comfortable. Aside from adjustment appointments, Cindy enjoys fitting appliances and taking impressions! When a retainer or an appliance fits like a glove, thank Cindy for an accurate impression! Cindy has been with the practice over 30 years and she enjoys spending time with her 4 grandkids, as well as watching the bears from her cabin in Potter County!
Devon: Orthodontic Technician
Devon is the newest addition to our clinical team. Devon is dedicated to making your orthodontic adjustment fun and comfortable. She has many years of experience in orthodontics as well as working in a hospital setting as a CNA. Devon enjoys a challenge and brings her “spark” to the clinic everyday! Outside of the clinic, Devon enjoys spending time with her dog Kato, as well as her husband Jesse, baking cupcakes, and doing makeup for weddings!
Linda: Orthodontic Technician / Laboratory Technician
Linda works in both the lab and clinical floor, and spends much of her time in the clinic with new patients and taking records. Linda is dedicated to making your appointment relaxing and enjoyable. Utilizing her experience of 25 years, she simultaneously assists Beth with the fabrication of retainers and appliances. Outside of the clinic, Linda enjoys crafts, as well as spending time with her family!
Beth: Head Laboratory Technician
Beth manages our “in house” laboratory. Beth makes all of our retainers, expanders, and other appliances utilizing her skill and experience. If you have a broken appliance, Beth can handle it. She also handles ordering of materials and keeps our office flowing smoothly. Beth has been with the practice for 40 years, and she enjoys being at the beach, fishing, and spending time with family!
Your experience will be second to none with the efforts put forth by our excellent team. They are dedicated to you, and they are dedicated to their profession by keeping current with new techniques, and recent advances in the field of orthodontics.